Award of Excellence
INFINITI of Mobile Receives Prestigious Award of Excellence
We’re proud to announce that INFINITI of Mobile has been recognized as an Award of Excellence winner for the period of April 2017 – April 2018. Additionally, our location ranked eleventh in the nation and received the prestigious title of a Circle of Excellence location, an honor of which only 23 of the 220 + U.S. INFINITI retail locations received.
Each year fewer than one in five retailers best represent INFINITI in delivering the Total Ownership Experience © and earn INFINITI’s Award of Excellence. This award signifies retailer and individual employee honorees which indeed represent INFINITI’s “best of the best” having met or surpassed numerous, key performance measures.
To be considered for this award, INFINITI of Mobile had to display exemplary performance throughout the year in twelve key performance metrics including but not limited to:
- Client Satisfaction
- Meet or exceed the national average of sales and service client satisfaction
- Sales Growth
- Sales Excellence
- Service Retention
- Certification and Training
- All INFINITI employees must maintain standard manufacturer certification for Sales, Finance, Service, Parts, and Office
- Maintaining INFINITI national facility guidelines and standards